Feedback

    How did you first hear about Reef and or its products/services?

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    Where your documents, procedures and applications handled quickly and efficiently?

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    Please tell us how you found our service provision:

     

    Good

    Average

    Unacceptable

    The Customer Service Representative
    (Reception Desk)

    Good

    Average

    Unacceptable

    Real Estate Finance Advisors

    Good

    Average

    Unacceptable

    The Managers

    Good

    Average

    Unacceptable

    Credit & Operations

    Good

    Average

    Unacceptable

    Please tell us about the service aspects noted below:

     

    Good

    Average

    Unacceptable

    Time you had to wait before our staff attended to you

    Good

    Average

    Unacceptable

    Time taken by our staff to conduct your business

    Good

    Average

    Unacceptable

    Staff friendliness

    Good

    Average

    Unacceptable

    Staff professionalism

    Good

    Average

    Unacceptable

    Time taken to process your loan application

    Good

    Average

    Unacceptable

    If you have any comments or suggestions that you would like to bring to our notice, please note them below. We will attend to your complaints and/or suggestions as soon as possible and to the best of our capabilities.

    Personal Details

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